How Twitter Can Actually Benefit You

Many of you are vehement anti-Twitter/anti-social network people. I get that. However, if you’re a frequent traveler, you might be interested to see how others are using Twitter to get fast results for disputes. If you’re not having luck with your CS call, maybe a complaint tweet to the company is your answer. As hotels, airlines and other travel companies line up on Twitter to promote their brands, customers who voice their grievances in the form of tweets are getting surprisingly fast responses for everything from bad airplane seats to poor room service. Comments

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