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OCZ bans Hyper chip, Kingston takes no action

hwi-h  News » OCZ bans Hyper chip, Kingston takes no action

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OCZ bans Hyper chip, Kingston takes no action

OCZ bans Hyper chip, Kingston takes no action

Author: Marc Mouthaan

Publication: 07/15/2009 4:35 PM

News type: Product news

Source: Golem

Views: 421

Following Corsair's report, OCZ and Kingston have also made statements regarding the use of Elpida's Hyper memory chips. Like Corsair's Dominator GT kits, their high-end DDR3-kits also use the chips, that are suspected to cause problems when used on the speeds specified by the manufacturer. Reportedly, the modules could cease to work completely as well. After Corsair was able to reproduce the problems in its testlab, the company immediately halted the sales of memory modules based on these chips. People that are affected by the problem will be offered a trade for alternative modules. Corsair also doubles the capacity of those modules to compensate for any caused inconvenience.

OCZ reports on its forum that it has not yet been able to discover large quantities of faulty memory kits using Elpida's Hyper chips. Prior to the modules initial release, the company has thoroughly tested the chips and has not been able to find any defects. Because of the news claiming otherwise, OCZ has decided to temporarily stop selling the Hyper-based modules, until additional research has been done. Users of OCZ's  triple-channel Reaper or Blade memory kits that do experience trouble can file a support ticket to obtain a refund, or have the modules replaced by different ones from the same pricerange.

Kingston, who uses the Elpida chips in its HyperX series, has a different approach. The company reports that improvements in the memory production and tests have been made to prevent all issues with the memory kits. If users experience problems they are to file an RMA-ticket.

Elpida has not yet responded to the claims.

OCZ's Reaper and Blade kits, as well as Kingston's HyperX modules use Elpida's Hyper chips

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